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guide · AI IMPLEMENTATION ROADMAP

From Idea To AWorking System.

I build and run these systems, so this is the real order of operations instead of a diagram. It ends with something working, not a plan.

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UFC
Caesars Entertainment
Churchill Downs
Neighborly
Supercuts
City of Las Vegas
SDMI
Switch
Silverton
Panda Express
TAO
Ellie Mental Health
Dollar Loan Center
Dot Vegas Domains
HFC
Lithion Battery

Trusted by UFC, Caesars Entertainment, City of Las Vegas, Supercuts

Justin's expertise, responsiveness, and genuine investment in our success have been evident throughout this process. We are truly grateful.
Dr. Linda Silvestri & Dr. Angela Silvestri-Elmore, Co-authors, Saunders Pyramid to Success · 14 years · 300+ Las Vegas businesses · 5-star rated
drop: an ai implementation roadmap mapped week by week on a wall…

01 · what ai implementation means

What AI implementation means.

Implementation is the part after everyone agrees it is a good idea. Somebody has to pick the one task, connect it to the systems you already pay for, decide what happens when it goes wrong, put it in front of real work, and stay responsible for it. That is where most of these projects die.

Here is the sequence in language you could repeat back to a partner without notes.

First you name one task. Then you write down how a person does it today, step by step, including the judgment parts. Then you build the version that handles the ordinary cases and hands the strange ones to a human. Then you run it beside the person for a week before letting it run alone.

Production is the word vendors use for the last two steps. For a small business it means one thing: real work is going through it, a named person notices within a day if it stops, and there is a way to turn it off that does not need the person who built it.

02 · how an ai implementation works

How an AI implementation runs.

Four weeks, in this order. The calendar is real and the order matters more than the speed.

01

Week one: pick and describe

One task, chosen because it happens daily and nobody enjoys it. I sit with whoever does it now and write down how they do it, including the exceptions they handle without thinking. The output is a page of plain English, and it is the most valuable artifact in the project.

02

Week two: connect and build

The system gets access to the tools it needs and nothing else. It handles the ordinary path and stops to ask a human on anything unusual. Every action gets written to a log with a timestamp from the first day.

03

Week three: run it beside the human

Both do the work. You compare. This is the week that finds the four things nobody mentioned in week one, and the week people want to skip. Skipping it is how a system ends up quietly wrong for a month.

04

Week four: hand it over

One person in your office owns it. They know how to read the log, how to pause it, and who to call. If nobody owns it at the end of week four, it is not finished, regardless of whether it works.

03 · what changes an ai implementation

What changes an implementation.

Same build, two businesses, opposite outcomes. These are the variables that actually move it, and the first one accounts for most of the difference.

Whether anyone can describe the task. If three people in the office do it three different ways, that disagreement has to be settled by a human before any system can be built.
Whether the software you already own will let anything in. Some vendors expose their data and some do not, and finding out is the first phone call. I have had a client's software vendor confirm in writing that the work could not be done inside their platform, which was worth knowing in week one rather than week ten.
Whether the data is clean enough. A system reading a client list with duplicates produces confident nonsense.
Whether there is a person to hand exceptions to. Automation without an escalation path is just a faster way to make a mistake.
Whether the owner will let version one be simple. The urge to add the second and third feature before the first one has run is the most expensive instinct in this work.

04 · how to speed up an ai implementation

How to speed an implementation up.

Three things shorten this and one of them is free.

Write the task down before the first meeting. A page describing how the job is done today saves more calendar time than any tool choice. Hand that over on day one and week one disappears.

Give one person authority to approve. Projects do not stall on technology, they stall waiting for a decision nobody is allowed to make. Name that person before you start.

Shrink the first version until it looks almost too small. The fastest working system I can build is one that does one narrow thing perfectly and refuses everything else. It earns the trust that pays for the next one.

What is never included, so nothing is a surprise. I do not buy your software licences, I do not migrate historical data unless we scope it as its own line, and I do not leave a system nobody in your office can pause. After handover the models and tools still bill monthly, and those bills are in your name.

05 · common questions about ai implementation

AI implementation questions.

How long does an AI implementation take?
For one task in a small business, four weeks from the first meeting to a system running on real work. Anything sold as faster is usually skipping the week where it runs beside a human, and anything that takes a quarter is either much larger than one task or stuck waiting for approvals.
What does AI implementation cost?
With me it is $1,000 a month for the AI Systems line, three months, then month to month, with no setup fee and no project fee. That covers the build, the automations between your tools, and training your people. Firms that sell implementation as a project quote a build fee with a retainer behind it, which is a heavy shape for a five person office.
What happens when it breaks after handover?
You call me and I fix it, because the line is monthly and that is what the monthly is for. The system also logs everything it does, so the first question, what did it actually do, has an answer you can read yourself before I get there.
Do I need to change the software I already use?
Usually not. Most of this work connects the tools you already pay for instead of replacing them. The exception is software that will not let anything in or out, and that gets found in the first week.
Who on my team needs to be involved?
The person who does the task today, for about an hour in week one and again in week three. One decision maker who can approve. Nobody else needs to be in the room.
Can you implement something someone else designed?
Yes, and I will tell you honestly if the design does not survive contact with your actual tools. That is a common outcome with roadmaps written by firms that do not build.

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