AUTOMATED REVIEW REQUESTS

A review is a favor, which is why asking for one keeps sliding down the list. You mean to ask. Sometimes you do. Almost nobody follows up, because following up on a favor feels worse than the first ask.

So the yield stays low, and the low yield never shows up anywhere. No line on any report says what a thinner review profile cost you this quarter, which is why owners underinvest in it for years.

The naive fix makes it worse. Bulk-message a list and you nudge people who already replied, you fire at odd hours, and once it is running there is nothing to pull.

You pick the customer, choose email or text, and click send. That first action is always a human one, never a blast. From there the engine carries it.

Underneath the simple experience are the guardrails that make an unattended send trustworthy, because a careless nudge embarrasses you in front of the exact person whose goodwill you were asking for.

Each reminder stage gets claimed by a single atomic database update, so even if two scheduled passes overlap, only one can send. Before any reminder goes out, the system re-checks whether the customer already recorded, whether the request was already used, and whether anybody flagged it to stop.

If a send fails, the claim is released and the stage tries again on the next eligible pass. If it succeeds, it is stamped and finished.

Anything unattended needs a stop that does not require a developer, so the switch and the timing sit in one configuration row rather than in code or in a deploy.

Flip one flag and every follow-up send halts at once. No redeploy, no release window.

The same row holds the cadence: how many follow-ups, capped at two, the delay to the first, and the delay to the second. If a client wants a softer touch, the numbers change in place and the next pass respects them.

Collected testimonials are half the picture. Your Google reviews are the half a buyer reads first, usually before they open your website.

Every day, your Google reviews get pulled into the same ledger as the testimonials you collected, so the video somebody recorded last week and the five-star review they left last month sit on one surface.

One page shows requests sent, testimonials waiting, testimonials published, and Google reviews brought in. Nobody has to click refresh or toggle between tabs to see where your reputation stands.

You have four, and you are already on one of them.

$1,000 a month for reputation work. Same number I quote everybody, printed here instead of held back for a call. Two services together are $1,799 and three are $2,499. No setup fee.

No setup fee. Three months, then month to month with thirty days' notice. The testimonials, the video files and the review data are yours, and your Google Business Profile stays in your own account the whole time.

Scope moves the total, not negotiation. One service line is five hundred a month, and adding a second applies the bundle rate to both.

What I will not promise is a number of reviews. That depends on your customers, not on me. What I will promise is that every request and every reminder is a dated row you can open yourself.

I crawl your whole site, score it 0 to 100, and send a ranked list of what is costing you customers, including where you sit against the businesses you compete with on reviews. About a day. No call needed.

If the fix is not something I do, I will say so.